Talk to a person

One email address, read by the person who runs the store: info@bahele.com. Most replies go out within one business day. There is no phone queue and no chatbot, because there is no team to staff either one.

What to write about

Something arrived damaged, misprinted or wrong. Send a photo and your order number. It gets reprinted or refunded within 30 days of delivery and you keep the shirt. The damage guarantee spells out exactly what is covered.

Wrong size, or you changed your mind. That one is not returnable, and it is better to hear it here than after you write. Every shirt is printed for a specific order, so there is no stock to send it back to. The size guide and shipping page is the place to check before ordering.

Where is my order. Tracking goes out by email as soon as the print facility hands the package to the carrier. If four to twelve business days have passed and nothing has arrived, write and it gets chased.

A team, league or club order. Names and club logos can go on any design, with no minimum. Start on the teams page or just describe what you need.

Who you are writing to

Bahele LLC, 1173 SW 78th Pl, Miami, FL 33144, United States. A registered Florida company run by José Cabrera. More about how the whole thing works is on the about page.

Payments are processed by Stripe and shirts are printed and shipped in the United States. The terms and the privacy policy are written in plain language, not boilerplate.